Refund policy

We want to make sure that our products are meeting your criteria and needs.

So, the courier will wait with you while you check our Pouchi and its material to determine if it meets your expectations.

You can then decide whether to keep the bag or return it to the courier before he leaves, only paying the delivery fees.

The bag(s) must be in their original state.

Please note that this is your only way to refund or exchange your order.